Customer Sevices Customer Satisfaction Survey 2008-9 available now In the unlikely event that you experience a problem please feel free to contact us by either of the ways below.
Resins Online QC
Robnor Resins Ltd
Hunts Rise
South Marston Park
Swindon Wiltshire
SN3 4TE
Tel: 01793 823741
Fax: 01793 827033
Email:
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Hours of business;
Monday to Thursday 0800am – 17.00pm
Friday 08.00am – 12.45pm
We are closed at Weekends and Bank Holidays.
Returns Policy
We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. We accept the return of all items only if they are unopened and in their original condition. If you return goods, as detailed within 7 days, we will offer a refund less the carriage charge. A handling charge of 20% will be taken off the goods sale price. No refunds can be given after 7 days.
Defective items:
You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. Please see "To return an item" below for details of how to return defective items to us.
To return an item:
To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all warranty cards, licences, manuals and accessories.
Then send the package to the above address.
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